Pyro

How are my Items Shipped?Most of our products including the Pyro Tower and Pyro Burn Cages ship via UPS Ground. Smaller items like replacement hardware or covers for the PyroTower may ship via USPS.&#xA0;
The pieces for the Monolith Fire Tower are too large to ship via UPS and requires a pallet for easy transport and is shipped via LTL Freight. We always request electronic lift gate delivery for our residential orders that require freight shipping so that they can lower the pallet to the ground without the need for special equipment on the receiving end. Our shipping software automatically emails tracking information for each package when it ships for your peace of mind.

Most of our products including the Pyro Tower and Pyro Burn Cages ship via UPS Ground. Smaller items like replacement hardware or covers for the PyroTower may ship via USPS. 
The pieces for the Monolith Fire Tower are too large to ship via UPS and requires a pallet for easy transport and is shipped via LTL Freight. We always request electronic lift gate delivery for our residential orders that require freight shipping so that they can lower the pallet to the ground without the need for special equipment on the receiving end. Our shipping software automatically emails tracking information for each package when it ships for your peace of mind.

How are my items shipped?

Orders

How do I return an order?

Why was my order cancelled for suspected fraud?

How can I change my delivery address after an order has shipped?

How do I track my order?

How long will it take to receive my order?

I only received part of my order.

Do you ship orders to Canada?

What is your Order Cancellation Policy?

Where can I view your Privacy Policy?

What does the Lifetime Warranty cover?

Where are your products made?

Where can I view the assembly instructions?

Abusive Customers

Privacy Policy

Return and Refund Policy

Shipping Policy

Terms of Service

Store Policies

Can I use the Pyro Tower on a wood or composite deck?

Does the Pyro Tower Cover protect the Tower from the elements?

Does the Pyro Tower get hot on all sides?

Does the Pyro Tower put out a lot of heat?

How hot does the Pyro Tower get?

How often do I need to oil my Pyro Tower?

Is the Blaze Tower the same thing as the Pyro Tower?

Is the Pyro Tower easy to assemble?

Monolith Dimensions

Pyro Tower Opening Dimensions

What is the difference between polymerized linseed oil and boiled linseed oil?

What size firewood should I use in my Pyro Tower?

Where can I learn more about your "hand-oiled finish"?

Will the Pyro Tower rust?

Pyro Tower

Are the feet on the Riser Base supposed to be a little loose?

Can I order just a Lid or Riser Base for my Pyro Cage?

Can I use gasoline or other accelerants to start a fire?

Will the Pyro Cage rust?

Will the Pyro Cage warp?

Pyro Cage

How are my items shipped?Updated 3 months ago